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Complaint Process - Meat Safety

To expedite a complaint, please provide as much information as possible concerning:

  • The individual, business, or product involved.
  • The full address and/or location.
  • A complete description of the complaint (who, what, when, where, why, how, etc.) and any product information available such as name of product, manufacturer, address, date of manufacture, lot number, amount of product, etc. (if applicable).
  • Contact information (if available) of the person, business or product you are filing the complaint against.

If possible, the individual filing the complaint should provide their contact information in case we need additional information to initiate an investigation.

How to File a Complaint

Email: Brandon Rudloff and/or Roger Drews
Phone: 512-834-6760
Fax: 512-834-6763

Mailing Address:
Meat Safety Assurance Section
Compliance and Investigations Unit, MC 1872
Texas Department of State Health Services
P. O. Box 149347
Austin, TX 78714-9347

Discrimination Complaints for Plants That Receive Inspection Services

To file a complaint of discrimination, contact:

U.S. Department of Agriculture
Director, Office of Adjudication and Compliance
1400 Independence Avenue, SW
Washington, DC 20250-9410

You may contact the Office of Adjudication and Compliance Customer Service Unit for further information at 866-632-9992 (toll free), 202-260-1026, 202-401-0216 (TDD), or 800-877-8339 (TDD toll free).

To file a complaint regarding the Federal Whistleblower Rights and Reprisal Protection, view the Attached Notice and Information Flyer.

This is an equal opportunity program. If you believe you have been discriminated against because of race, color, national origin, age, sex, or disability, contact the U.S. Department of Agriculture, Director, Office of Adjudication and Compliance, 1400 Independence Avenue, SW, Washington, DC 20250-9410; or call 866-632-9992 (toll free), 202-260-1026, 202-401-0216 (TDD), or 800-877-8339 (TDD toll free).

Last updated March 18, 2021