Care Services Training

Required Training and Resources for Care Services Providers and Internal Staff

CORE TRAINING – These courses are required for the HIV/STD workforce. You must complete core training within the first year of employment.

STD 101: What You Need to Know – This interactive, easy-to-understand course offers an overview of the most common STDs: chlamydia, gonorrhea, trichomoniasis, syphilis, herpes, HPV, and HIV. New staff must complete STD 101 within the first year of employment.

Advanced Motivational Interviewing (AMI) – AMI is a counseling method that helps people resolve ambivalent feelings and insecurities to find the internal motivation they need to change their behavior. AMI is a practical, empathetic, and short-term process that takes into consideration how difficult it is to make life changes. AMI is highly recommended within the first year of employment.

Resources

HIV and Texas Law

• General and Informed Consent – Texas Health and Safety Code §81.105 & §81.106
• HIV and Texas Law Fact Sheet – This fact sheet reviews the Texas laws regulating aspects of HIV testing and subsequent reporting.
• HIV Criminality – Texas Analysis – No criminal statutes explicitly addressing HIV exposure exist in Texas, but prosecutions have arisen under general criminal laws.

HIV/STD Educational Materials

Resources for HIV Medical and Psychosocial Support Services Contractors

• Clinical Resources
• HOPWA
• Planning and Reports
• Other Resources

Ryan White Eligibility Policy

HIV Case Management Training Curriculum

All case managers at agencies receiving medical and/or non-medical Ryan White Part B or State Services case management funds must complete (or have completed prior) the following courses within six months of hire. It is preferred that case managers complete these courses within three months of hire). These are required in addition to the core training requirements for DSHS funded staff.

Initial Courses REQUIRED for all case managers (medical and non-medical):

1. HIV Care Staff Fundamentals Training – Intro to Care Services Part 1: Providing the Best Care
2. HIV Care Staff Fundamentals Training – Intro to Care Services Part 2: Working with Ryan White
3. HIV Care Staff Fundamentals Training – Intro to Care Services Part 3: Determining Eligibility
4. HIV Care Staff Fundamentals Training – Intro to Care Services Part 4: Case Management
5. HIV Care Staff Fundamentals Training – Effective Case Management Part 1: Medical and Non-Medical Case Management Services
6. HIV Care Staff Fundamentals Training – Effective Case Management Part 2: Determining Whether to Use Case Management
7. HIV Care Staff Fundamentals Training – Effective Case Management Part 3:Determining the Type of Case Management
8. HIV Care Staff Fundamentals Training – Effective Case Management Part 4: Introduction to the Comprehensive Assessment
9. HIV Care Staff Fundamentals Training – Effective Case Management Part 5: Determining Acuity
10. HIV Care Staff Fundamentals Training – Effective Case Management Part 6: Creating a Care Plan
11. HIV Care Staff Fundamentals Training – Effective Case Management Part 7: Determining the Need for Treatment Adherence
12. HIV Care Staff Fundamentals Training – Effective Case Management Part 8: Case Management Referrals and Follow-Up
13. HIV Care Staff Fundamentals Training – Effective Case Management Part 9: Case Closure
14. HIV Care Staff Fundamentals Training – Understanding Referral for Healthcare and Support Services

REQUIRED Medical Case Management Training

Staff performing medical case management at agencies receiving Ryan White Part B or State Services case management funds must fulfill the Texas DSHS HIV Case Management Training Curriculum requirements above. Additionally, new Medical Case Managers must complete the course below within 6 months of hire.

• STD 101: What You Need to Know is the initial required course for the MCM Competency Training Course.

Ongoing Courses REQUIRED for all Care Coordinators

All case managers (medical and non-medical) must complete at least 12 hours of continuing education in relevant topics annually (See core proficiencies below). View the Universal Standards for Medical Case Management and the Non-Medical Case Management to learn more. Other topics not listed in the Universal Standards may be used to fulfill the requirement, including trainings taken to fulfill professional licensure requirements; however, courses must be approved by DSHS and should be submitted before attending training. Participants should submit a copy of the training agenda to the HIV Case Management Training Specialist for consideration.

Core Proficiencies for continuing education: 

• HIV Confidentiality and the Law
• Working with Special Populations (undocumented, LGBT, Women, African American/Black, Latino/a, aging population, youth)
• Domestic Violence/Family Violence/Intimate Partner Violence
• Assessment
• Monitoring/Outcomes
• Records Management
• Resources Development/Use
• Safety
• Care Planning and Implementation
• Ethics and HIV
• Hepatitis A, B, C
• Screening Tools (Substance Use, Mental Health, Sexual Health)
• HIV disclosure, Partner Notification Services
• Sexual Health Promotion
• Healthy Behavior Promotion 
   

Learn about the Texas HIV Case Management Project