Contact Tracing

Texas Case Counts microscopic example of a coronavirus

Contact Tracing – Answer the call, Texans!

If you're sick with COVID-19 or were exposed, a public health worker may contact you to check on your health, discuss who you’ve been in contact with, and ask you to self-isolate at home. The call on your phone will come from "Tx Health Dept" or 1-833-753-0909. Answer the call to help stop the spread of COVID-19.

DSHS uses a proven public health tool called contact tracing to help slow and contain the spread of infectious diseases. We are using contact tracing to reduce the spread of COVID-19 in Texas.

Contact tracing is a method used to find and follow up with people who have been in close contact with someone who tested positive for COVID-19 (called a case). People who were around the case, potentially exposed to COVID-19, are called contacts. By tracing the contacts of COVID-19 cases, getting them into quarantine, and when necessary, testing them for infection, we can slow the spread of coronavirus.

Slowing the spread of COVID-19 by using contact tracing and other mitigation efforts helps Texas open the economy safer and faster.

Texas Health Trace: New Online System for Contact Tracing

Texas Health Trace

DSHS developed a simple online system called Texas Health Trace. This system is for any Texan who has tested positive for COVID-19, has symptoms, or thinks they have been exposed to someone who tested positive for COVID-19.

Using Texas Health Trace, you can check your symptoms and report exposure to COVID-19. You can also find other types of support, like:

  • How to get tested and where
  • What to do if you test positive
  • How to get other things you might need during self-isolation

A word about privacy: Information you enter into Texas Health Trace or tell a contact tracer will not be shared with your contacts. Your information will be kept completely private and used for public health purposes only.

Who should sign up with Texas Health Trace?

Texans who have tested positive for COVID-19, have symptoms or think they have been exposed to someone who tested positive for COVID-19 should sign up at Texas Health Trace.

After you sign up with Texas Health Trace and enter your health information, a contact tracer from the state health department may call you at the telephone number you provided.

By participating and doing your part, you can help keep your loved ones and people you know from getting sick.

Getting Started

Texans can find more information about how to help stop the spread on Texas Health Trace. You will need a valid email address to sign up.

See also the Frequently Asked Questions (FAQs) and Contact Tracing - Current and Planned Activities for the Texas Health Trace Initiative for more information about how contact tracing works. Then visit Texas Health Trace to get started.

This page is being updated as new information becomes available.

Last updated December 21, 2020