The Department of State Health Services (DSHS) is here to assist Texans who need services or help. Headquartered in Austin, DSHS also has
regional offices across the State.
Can't find what you're looking for? Use the
Health Services Directory or use the search feature at the top of this page. You can also find phone numbers for specific
programs and
Administrative Contacts.
About DSHS
Vital Statistics
Press & Media
Contact Information
Central Campus
Physical Address
Texas Department of State Health Services
1100 West 49th Street
Austin, Texas 78756-3199
Office Hours: Monday - Friday, 8 am - 5 pm
Use this address for delivery services.
Mailing Address
Texas Department of State Health Services
PO Box 149347
Austin, Texas 78714-9347
Phone Numbers
Main: 512-776-7111
Toll-free: 888-963-7111
Note: If you are deaf, hard of hearing, or speech impaired you can call any DSHS office by using the relay service of your choice. The State of Texas offers Relay Texas which you can use by dialing 7-1-1 or 1-800-735-2989.
Other Locations
Consumer Protection
Exchange Building
8407 Wall Street
Austin, TX 78754
HIV/STD/TB
Austin State Hospital (ASH) Campus
4110 Guadalupe, Building 636
Austin, Texas 78751
Visitor and Parking Information
Accessible and visitor parking is available throughout the central campus. More parking is available in the parking garages, permits are not needed. When using the ramps, watch for the “Ramp Open” and “Ramp Closed” lights.
Central Campus Map (PDF)
Vital Statistics
For inquiries about birth, death, marriage and divorce records, or for information about related services, contact
Texas Vital Statistics (VSS):
Email VSS
For the status of your request, email
vrstatus@dshs.texas.gov.
For general questions and inquiries, email
registrar@dshs.texas.gov.
Phone Number & VSS Office Hours
- phone 888-963-7111
- Monday - Friday: 8 am - 4 pm
Consumer Protection
For complaints or inquiries about health care facilities, professions and food establishments, please contact the appropriate program within
Consumer Protection.
General Inquiries or Complaints
For other inquiries or complaints, you can contact DSHS Customer Service:
- email
customer.service@dshs.texas.gov
- phone 512-776-2150 or 1-888-963-7111, ext. 2150; TDD 1-800-735-2989
- mail:
Department of State Health Services
attn: Customer Service Coordinator
PO Box 149347, MC-1913
Austin, Texas 78714-9347
For more information about the customer service information and complaints process see
Compact with Texans.
Report Website Problems
If you find pages or links that are not working on this site or can’t find what you’re looking for, please send an email to
web.master@dshs.texas.gov. Please make sure to include the link of the page that you are having trouble with or detailed information about what you are trying to find.