Contact Us

Businessman Shaking Hands The Department of State Health Services (DSHS) is here to assist Texans who need services or help. Headquartered in Austin, DSHS also has offices across the State. Find a Regional Office near you.

Note: If you are deaf, hard of hearing, or speech impaired you can call any DSHS office by using the relay service of your choice. The State of Texas offers Relay Texas which you can use by dialing 7-1-1 or 1-800-735-2989.

Can't find what you're looking for? Use the Health Services Directory or use the search feature at the top of this page. You can also find phone numbers for specific programs and Administrative Contacts.

About DSHS | Contact Press Office

Vital Statistics

For inquiries about birth, death, marriage and divorce records, or for information about related services, contact Texas Vital Statistics:

phone 1-888-963-7111
Monday - Friday: 8 am - 4 pm

For the status of your request, email vrstatus@dshs.texas.gov.

For general questions and inquiries, email registrar@dshs.texas.gov.

Contact Information

Mailing Address

Texas Department of State Health Services
PO Box 149347
Austin, Texas 78714-9347

Phone Numbers

Main Numbers: 512-776-7111 or 1-888-963-7111
Program Phone List

Physical Address

Texas Department of State Health Services
1100 West 49th Street
Austin, Texas 78756-3199

Use this address for Austin Headquarter visitors, or delivery services (Federal Express, UPS, DHL, LSO.)

Consumer Protection

For complaints or inquiries about health care facilities, professions and food establishments, please contact the appropriate program within Consumer Protection.

General Inquiries or Complaints

For other inquiries or complaints, you can contact DSHS Customer Service:

email customer.service@dshs.texas.gov
phone 512-776-2150 or 1-888-963-7111, ext. 2150; TDD 1-800-735-2989
mail:
Department of State Health Services
attn: Customer Service Coordinator
PO Box 149347, MC-1913
Austin, Texas 78714-9347

For more information about the customer service information and complaints process see Compact with Texans.

Press Office

For inquiries from the media, please contact the Director of Media Relations.

email PressOfficer@dshs.texas.gov
phone 512-776-7119

Report Website Problems

If you find pages or links that are not working on this site or can’t find what you’re looking for, please send an email to web.master@dshs.texas.gov. Please make sure to include the link of the page that you are having trouble with or detailed information about what you are trying to find.