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The Department of State Health Services (DSHS) is here to assist Texans who need services or help. Headquartered in Austin, DSHS also has regional offices across the State.
Can't find what you're looking for? Use the Health Topics or use the search feature at the top of this page. You can also find phone numbers for specific programs and Administrative Contacts.
About DSHS Press & Media Vital Statistics
Contact Information
Central Campus
Physical Address
Texas Department of State Health Services
1100 West 49th Street
Austin, Texas 78756-3199
Campus Office Hours: Monday - Friday, 8 am - 5 pm
Vital Statistics: Monday - Friday, 8 am - 4 pm
Use this address for delivery services.
Mailing Address
Texas Department of State Health Services
PO Box 149347
Austin, Texas 78714-9347
Phone Numbers
Main: 512-776-7111
Toll-free: 888-963-7111
Note: If you are deaf, hard of hearing, or speech impaired you can call any DSHS office by using the relay service of your choice. The State of Texas offers Relay Texas which you can use by dialing 7-1-1 or 1-800-735-2989.
Vital Statistics Mailing Addresses
Other Locations
Consumer Protection
Exchange Building
8407 Wall Street
Austin, TX 78754
HIV/STD/TB
201 W Howard Lane, Ste 200
Austin, Texas 78753
Visitor and Parking Information
Accessible and visitor parking is available throughout the central campus. More parking is available in the parking garages, permits are not needed. When using the ramps, watch for the "Ramp Open" and "Ramp Closed" lights.
Central Campus Map (PDF)
Vital Statistics
For inquiries about birth, death, marriage and divorce records, or for information about related services, contact Texas Vital Statistics (VSS):
Consumer Protection
For complaints or inquiries about health care facilities, professions and food establishments, please contact the appropriate program within Consumer Protection.
General Inquiries and Consumer Complaints
- Email: customer.service@dshs.texas.gov
- Phone: 512-776-2150 or 1-888-963-7111, ext. 2150; TDD: 1-800-735-2989
- Mail:
Department of State Health Services
attn: Customer Service Coordinator
PO Box 149347, MC-1913
Austin, Texas 78714-9347
For more information about the customer service information and complaints process see Compact with Texans.
Report Website Problems
If you find pages or links that are not working on this site or can't find what you're looking for, please send an email to web.master@dshs.texas.gov. Please make sure to include the link of the page that you are having trouble with or detailed information about what you are trying to find.