Contact Us

Call DSHS Information and Referral at: (512) 776-7111 or 1-888-963-7111 (or view phone list to contact a specific program)
Telecommunications Device for the Deaf (TDD) Relay Texas: 1-800-735-2989

Filing Inquiries or Complaints:
by Mail: Patrice Kennemer, Customer Service Coordinator, PO Box 149347, MC-1913, Austin, Texas 78714-9347
by Phone: (512) 776-2150 or 1-888-963-7111, ext. 2150; TDD 1-800-735-2989
by E-mail:  Customer Service 
For more information about the customer service information and complaints process see  Compact with Texans.

For complaints or inquiries regarding health care facilities, professions and food establishments:
Please contact the program within Consumer Protection:
Consumer Protection Sitemap

Mail (United States Postal Service)
Texas Department of State Health Services, PO Box 149347, Austin, Texas 78714-9347

Overnight Mailings (Federal Express, UPS, DHL, LSO)
Texas Department of State Health Services, 1100 West 49th Street, Austin, Texas 78756-3199

Physical Addresses: Directions/Addresses/Maps

Regional Offices: Addresses/Maps

Director of Media Relations: (512) 776-7119

For Inquiries or Complaints about the DSHS Web Site:
Please contact the DSHS Webmaster by email at:  Webmaster

Organizational Overview
Administrative Contacts
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Last updated September 1, 2017