Contact Us

Call DSHS Information and Referral at: (512) 776-7111 or 1-888-963-7111 (or view phone list to contact a specific program)
Telecommunications Device for the Deaf (TDD) Relay Texas: 1-800-735-2989

For inquiries or complaints about birth, death, marriage and divorce records:
Please contact Texas Vital Statistics:
Email Vital Statistics Customer Service or call 1-888-963-7111
Visit the Vital Statistics website for information about other related services.

For complaints or inquiries regarding health care facilities, professions and food establishments:
Please contact the program within Consumer Protection:
Consumer Protection Sitemap

For other inquiries or complaints:
by Mail: Patrice Kennemer, Customer Service Coordinator, PO Box 149347, MC-1913, Austin, Texas 78714-9347
by Phone: (512) 776-2150 or 1-888-963-7111, ext. 2150; TDD 1-800-735-2989
by E-mail:  Customer Service 
For more information about the customer service information and complaints process see  Compact with Texans.

Mail (United States Postal Service)
Texas Department of State Health Services, PO Box 149347, Austin, Texas 78714-9347

Overnight Mailings (Federal Express, UPS, DHL, LSO)
Texas Department of State Health Services, 1100 West 49th Street, Austin, Texas 78756-3199

Physical Addresses: Directions/Addresses/Maps

Regional Offices: Addresses/Maps

Director of Media Relations: PressOfficer@dshs.texas.gov (512) 776-7119

For Inquiries or Complaints about the DSHS Website:
Please contact the DSHS Webmaster by e-mail.

Organizational Overview
Administrative Contacts
Agency Contacts by Topic

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Last updated November 9, 2017