• Contact Us

    For CHW certification questions:
    (512) 776-2570; or
    (512) 776-2624

    For Instructor or Training Program certification questions:
    (512) 776-3860; or
    (512) 776-2208

    Email questions:
    Email the CHW program

    Fax: (512) 776-7555

    Mailing address:
    Texas Department of State Health Services
    P.O. Box 149347, MC1945                                                                                          
    Attn: CHW Training and Certification Program
    Austin, TX 78714-9347

Community Health Workers - Promotor(a) or Community Health Worker Training and Certification Program

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The Promotor(a) or Community Health Worker Training and Certification Program provides leadership to enhance the development and implementation of statewide training and certification standards and administrative rules for persons who act as promotores or community health workers, instructors and sponsoring institutions/training programs. 

Promotor(a) or Community Health Worker Training and Certification Program provides three (3) types of certifications, assist the CHW Advisory Committee and provides resources, reports, articles and research material to assist existing and future CHW. 
 

Promotor(a) or Community Health Workers         Instructor of Community Health Worker        Sponsoring Organization

Advisory Committee         Legislation        Resources


Complaint Procedures: Provides information for filing a complaint with the Department of State Health Services (DSHS) if an individual or a representative of an organization feels  that a community health worker, instructor, or training program has violated Chapter 48, Texas Health and Safety Code or 25 Texas Administrative Code, §§146.1 - 146.8.
Procedures and Complaint form - English
Formulario de quejas y procedimientos - Spanish


External links to other sites are intended to be information and do not have the endorsement of the Texas Department of State Health Services.  For information about the Community Health Worker Training and Certification Program please email chw@dshs.texas.gov.  For information regarding Maternal and Child Health(MCH) in Texas, please email TitleV@dshs.texas.gov New Link or call (512) 776-7373.  

  • Sign up for email updates button en Español



    The Promotor(a) or Community Health Worker Training and Certification Program provides leadership to enhance the development and implementation of statewide training and certification standards and administrative rules for persons who act as promotores or community health workers, instructors and sponsoring institutions/training programs. 

    Promotor(a) or Community Health Worker Training and Certification Program provides three (3) types of certifications, assist the CHW Advisory Committee and provides resources, reports, articles and research material to assist existing and future CHW. 
     

    Promotor(a) or Community Health Workers         Instructor of Community Health Worker        Sponsoring Organization

    Advisory Committee         Legislation        Resources


    Complaint Procedures: Provides information for filing a complaint with the Department of State Health Services (DSHS) if an individual or a representative of an organization feels  that a community health worker, instructor, or training program has violated Chapter 48, Texas Health and Safety Code or 25 Texas Administrative Code, §§146.1 - 146.8.
    Procedures and Complaint form - English
    Formulario de quejas y procedimientos - Spanish


    External links to other sites are intended to be information and do not have the endorsement of the Texas Department of State Health Services.  For information about the Community Health Worker Training and Certification Program please email chw@dshs.texas.gov.  For information regarding Maternal and Child Health(MCH) in Texas, please email TitleV@dshs.texas.gov New Link or call (512) 776-7373.  

Last updated April 30, 2018