To get started with the process of outsourcing the development of any electronic information resources products, please contact
DSHS Web Services unless otherwise specified
Web and Portal Authority Approval
Before any new web or mobile projects are started, the initiating DSHS program MUST submit a Web Approval form to the DSHS Web Services office. The program will then work with Web Services or Communications staff to complete the HHS Portal Authority approval process. It is the responsibility of the program to ensure that all material conforms fully to DSHS web site Requirements and to state and federal laws. Please contact
DSHS Web Services for questions or assistance.
Guidelines and Best Practices for Web Products
These guidelines apply to all DSHS web sites and web-based products. The
HHS Brand Guide includes required items, design guidelines and best practices to ensure that all DSHS sites and applications maintain a unified look and feel, and are accessible to users of varying abilities.
Laws Regarding State Agency Web Sites
ALL EIR products must meet Texas
HHS accessibility requirements and established State of Texas rules (TAC 206 and
TAC 213), as well as all state and federal laws pertaining to web sites and EIR products.
DSHS programs must coordinate with the agency accessibility coordinator to develop an accessibility plan and testing schedule for every Web or mobile project.
For more information, including the uniform accessibility clause, testing guidelines and more, see the online
HHS Accessibility Center.
DSHS Logo Information
The DSHS logo must be on every web site and web product. For guidance, see the
HHS Brand Guide.
DSHS Model Release Form
Model Release Form must be submitted to ensure DSHS has appropriate distribution rights whenever a person’s likeness is used in photos, videos, or voice recordings. (Spanish-language Model Release Form)
ALL domain names must be purchased and registered through
DSHS Web Services.
All DSHS web sites or applications must be hosted in the state data center.
DSHS programs are responsible for ensuring maintenance plans are in place for the duration of the campaign.
DSHS programs must coordinate with IT Security to develop a security plan and testing schedule for every Web or mobile project.
Social Media falls under the purview of the Office of Communications. Please contact the Office of Communications at 512-776-6085 for more information.
DSHS Public Social Media Policy.
E-Government encompasses all projects using information technology related to access to or delivery of government services. Programs must consider using Texas-Online for financial transactions; applications for licenses, permits, registrations, and other related documents from the public; electronic signatures; and other applications that require security.
13 TAC defines a state publication to be “Information in any format that is produced by the authority of or at the total or partial expense of a state agency or is required to be distributed under law by the agency, and is publicly distributed by or for the agency.” Please contact the DSHS Records Management Officer at
email@example.com for more information.
Any links to external Web sites imply that DSHS sanctions the content of those sites. For this reason, these sites must be subjected to the same close scrutiny as if DSHS itself were publishing the information.
- Monitor the content of all linked sites frequently to ensure accuracy and appropriateness.
- Whenever possible, obtain written permission from external organizations before linking to their sites.
- Any web page that provides external email links to a non-state employee is required to include the following disclaimer:
“External email links are provided to you as a courtesy. Please be advised that you are not emailing the Texas Department of Health State Health Services (DSHS) and DSHS policies do not apply should you choose to correspond.”
For questions on items not addressed in this document, please
contact Web Services for clarification.